EVENTS

 

cnp-expoThe 2012 CNP Expo 

When: 20-22 May 2012
Venue: Buena Vista Palace Resort and Spa
Location: Orlando, Florida, USA

 

The CNP Expo lives at the crossroads of e-commerce, software, mobile, retail and payments. A unique show focussed on the future of Card Not Present businesses. 

In the CNP industry fraud is usually considered from the perspective of a merchant dealing with a faceless consumer who might not be who he says he is. But just as insidious for merchants and payment providers alike are trusted employees, partners or regulators that use their position to breach your security. Hear how Semafone reduces opportunistic agent fraud and takes contact centres out of the scope of PCI DSS regulations for telephone payments, allowing the call and call recording to continue as normal while the customer enters their card information into their telephone keypad

Looking forward to seeing you in Orlando! 

http://www.regonline.com/



Live Webinar :

How to take your contact centre and e-commerce environments logo
out of scope of PCI DSS and reduce the cost of compliance 

When: Thursday 24th May 2012, 11 -11:30am

Concerned about the cost and time associated with achieving and maintaining PCI compliance?
The Logic Group and Semafone are hosting a webinar that will cover the ways to descope your contact centre and ecommerce environments.

You will also hear...

• How it is possible to significantly reduce your PCI costs 

• The latest requirements set by PCI SSC 

• How to eliminate techniques used by fraudsters to compromise and attack 'customer not present' environments 

• Approaches to reduce the scope of PCI assessments alongside increasing the efficiency and effectiveness of your contact centre 

Register now and don't miss your chance to receive the webinar presentation slides and recording and get a FREE report on the 2012 PCI London event.

 


 

2012 Home Working Summit

At HomeLOGO

When: 4-5 July 2012
Venue: Hilton, Paddington Station
Location: London, UK

 

Home-based agents are becoming increasing more common in UK contact centres.  Much has been documented about the gains in customer and employee satisfaction, staff retention, efficiency improvements and cost reductions, however security and data compromise are still stumbling points for many.

Semafone takes contact centres with home workers out of the scope of PCI DSS regulations for telephone payments, allowing the call and call recording to continue as normal while the customer enters their card information into their telephone keypad. The solution masks card data from home-based agents and prevents all card data being processed through the home computer and network enabling home workers to take secure, PCI compliant, voice payments remotely.

Come along to this 2 day home working masterclass and learn more from leading global brands including American Express, Dell and Tesco, about their home working models. Case studies, best practices from Europe, Canada and US, plus technology, security and innovative thought leader discussions are all included!

We look forward to seeing you - register here 

 



CI SCC North American Community Meetingpci small_logo

 

12-14 September 2012
Venue: Walt Disney World Swan & Dolphin Resort
Location: Orlando, Florida, USA

 



PCI SCC European Community Meetingpci small_logo

When: 22-24 October 2012
Venue: Royal Dublin Society
Location: Dublin, Ireland

Semafone will be participating in the PCI SCC’s annual US and European community meetings.

Come and meet us in either Orlando or Dublin and find out how our innovative secure voice solution for contact centres ensures that all card data remains segregated whilst achieving & maintaining PCI compliance at minimal cost.