Desktop integration

Secure processing of card payments is an essential component of any PCI compliant solution and Semafone addresses this by integrating securely with your existing payment applications. There are four different integration options available: the pre-integrated Payment Gateways, the low-impact AgentAssist, the ultra-flexible AutoFill, and the fully integrated CustomAPI. Semafone has already developed a number of standards-based interfaces to allow applications to easily communicate with the Semafone platform.

The choice of integration is usually based on cost and complexity and the security level you require. Whether you simply want to meet the minimum requirement of PCI DSS compliance or fully insulate your call centre from PCI DSS compliance and the potential of card fraud, Semafone has an option for you.