Custom API integration

Some organisations are not looking to process payment through a hosted payment page for a variety of reasons, including:

• wishing to carry out further fraud checks before shipment of goods
• desiring to minimise any changes within existing payment architecture
• not looking to immediately de-scope the CRM system from PCI DSS

For these organisations Semafone provides a number of APIs to facilitate the secure sharing of PAN and CVC data with CRM applications.

Summary

• Operates within the existing payment architecture
• Ensures complete PCI DSS compliance for both call and screen recording
• Can take the contact centre desktop out of scope for PCI DSS